Correcting Rent Amounts

You are able to record changes to rent amounts for both your subsidized and unsubsidized tenants. Rent amounts for subsidized tenants are managed in Occupancy and Rent Calculation, however, in some cases, a subsidized tenant's recurring rent amounts may change in ORC and you will need to manually change the amount in Tenant Accounts Receivable to match the recurring amount in ORC.

Note: Changing a subsidized tenant's rent using this method does NOT update ORC with the new rent amount. You should only update rent amounts in Tenant Accounts Receivable AFTER changing the rent amount in ORC.

From the Main Menu screen, click TENANTS. The Browse Tenant Leases screen appears with all current leases displayed in a table.

Select how you want to order the tenant table from the ordered by drop-down list, enter the search criteria in the search for field and click GO. The first tenant to match the criteria is highlighted in the table.

Highlight the tenant record you want to work with and double-click, or click

. The Tenant Management screen opens with the Tenant Information tab selected.

Click

on the toolbar and select "Correct Recurring Rent Amount to Match ORC" from the menu that appears. The Rent Amount Correction screen opens with the current rent amount displayed.

Specify the new rent amount and then click OK to save and apply the change.